Becoming a business analyst could be the next logical step in your career if you’re showing you have a flair for strategy and evaluation.
If you’re spotting developing trends or diagnosing potential problems before they arise in your everyday working life, it could be that you have just the skill set required for business analyst roles.
The good news is that there’s no requirement for a specialist degree to get into business analysis, although it can be useful to have a qualification such as BCS Foundation certification, which provides the training you’ll need to get going.
What does the business analyst role involve?
Working with our clients in the financial services, Momenta business analysts focus largely on bank redress projects. Analysts design, manage and implement workflows to deliver these projects on time, on budget and to our clients’ satisfaction.
That means being able to continually improve a system to deliver the optimum results for our clients by analysing data and processes to spot chokepoints, overcome hurdles and define best practice then coordinating the roll-out of the changes required quickly, clearly and efficiently.
From a technological standpoint, you’ll need intimate understanding of project management packages such as Microsoft Project, as well as the ability to use the Microsoft Office suite of software to analyse data and communicate key messages.
It’s a hands-on role that requires adaptability and nimble thinking, with every action taken because there’s evidence or learnings to support it. Allied to this can-do attitude is the ability to be pragmatic and take decisions that need to be taken.
You’ll be a key part of the leadership team on this kind of project, so excellent verbal and non-verbal communications skills are a must.
Experience is the biggest skill set required
But the biggest single thing in the skill set required for business analyst positions is experience. What these kind of projects need can’t be taught in classes. You need a real and intimate knowledge of financial services and a thorough understanding of how to deliver remediation projects.
So before you consider becoming a business analyst, you have to have actually done the business. Working at the sharp end of this kind of project builds up a knowledge of customer interaction and dispute resolution that are essential in planning a response to future situations.
You will have learned what works and what doesn’t. You will also be open to trying new ways to facilitate the process based on evidence there is a need for change. It’s about using the right tool for the job.
And if you are becoming a business analyst, you will need to be able to break down a process, to break down data, and look at it from a neutral standpoint – using what you have learned about the sector to guide your improvements.