Written by Ben Dunn on 15 Mar 2016
The Momenta Interview & PPI Assessment (I&A) is a crucial stage of the resourcing process, designed to ensure that the contractors that we supply have a solid knowledge base on PPI complaint handling and are able to do the job at hand. Let me be clear from the get go - the I&A is not a walk in the park and the candidates that pass are the ones that put the work in beforehand. That said there is nothing in the I&A to trip candidates up or trick them and everyone is briefed on the assessment beforehand.
We are obviously keen for as many candidates as possible to pass the I&A to enable us to place them with one of our big banking or financial services clients, so I thought I would take it upon myself to write this insight into the I&A to bestow some knowledge and outline useful tips on what to expect, so to maximise your overall performance.
As the name suggests the I&A is split into two sections, so I will cover the interview in my first insight and the PPI assessment in my second.
The interview stage is designed to run for approximately 30 mins and will dig into your relevant experience and PPI knowledge. Below are an number of tips on what to do and not do before, during and after the interview, I hope you find them useful, even if a couple would appear to be common sense.
I’d say if you do all of the above and have the right experience, you’ll pass the interview stage with flying colours.
Once the interview is completed you will be briefed about the PPI assessment (if you haven’t been already) so listen up, take mental notes and start considering the task ahead.
I hope you’ve found the information above of use. In my next insight I will cover the PPI assessment and impart all the knowledge I have to give you the best chance of gaining an excellent mark.
In the meantime if you’d like to register with us send your CV to email@example.com or call us on 020 7374 5645.